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Frequently asked questions

Answers to the questions schools ask us every day

26 questions on ordering, bundles, the free Teacher's Guide, editions, delivery, samples and training. Can't find your answer? Our team is happy to help.

Ordering and bundles

Who can order from Alkitab Alraqi?

We supply schools, educational institutions and sub-distributors only. We do not sell to parents or students.

How do we place an order?

Add the grade bundles you need to your order list on the Books page and send it, or send a quote request. Our team replies with a quote. Once you approve it and confirm the quantities and delivery address, we prepare and ship your books.

What is a grade bundle?

A bundle is the full set of student books for one grade in one series, for example the textbooks and activity books a student needs for the year. Schools order by bundle, one bundle per student.

Can we order single books?

Yes, single books can be added as an extra. Books ordered outside a bundle do not include the free Teacher's Guide, the free NAFS Poster or other bundle benefits.

What details do we need to send with an order?

Every quote or order request needs your Tax Registration Number (TRN), your Commercial Registration (CR) number and your National Address short code, which is 4 letters and 4 numbers (for example ABCD1234). You can also attach the documents to the form.

How are prices set, and what are the payment terms?

Prices depend on the titles and quantities, so each school gets its own quote with official Regal Education pricing. Payment terms are agreed with each school or distributor when the quote is confirmed.

Free Teacher's Guide and NAFS Poster

Do we get Teacher's Guides for free?

Yes. Every 25 bundles of a grade come with 1 free Teacher's Guide and 1 free NAFS Poster for that grade. 50 bundles of a grade bring 2 of each, 75 bring 3, and so on.

Can we buy more Teacher's Guides?

Yes. Extra Teacher's Guides beyond the free ones can be added to your order at their own price.

Do bundles of different grades add up?

No. The count is per grade: 25 bundles of the same grade bring the free Teacher's Guide and NAFS Poster for that grade.

Editions and Ministry approval

Are the books approved by the Ministry of Education?

Yes. Every Regal series we supply has a KSA edition approved by the Saudi Ministry of Education.

What is the difference between the KSA and international editions?

The KSA edition is made for schools in Saudi Arabia. The international (INT) edition is nearly identical and is for schools across MENA and Turkey. Tell us which edition you need when you order.

Which standards do the books follow?

English and Math follow US Common Core, Science follows NGSS, and Math uses the Singapore pedagogy. The series are also aligned with the IB (International Baccalaureate).

Which grades and subjects do you cover?

English: Beyond Language (KG to Grade 6) and Literature (Grades 7 to 12). Math: Let's Do Mathematics (KG to Grade 6) and Math Odyssey (Grades 7 and 8, with Grade 9 and above coming soon). Science: Let's Do Science (KG to Grade 6), Science Odyssey (Grades 7 and 8) and Science Odyssey 9-12. See every cover on the Books page.

Are the books original?

Yes. Alkitab Alraqi is the official Exclusive Agent of Regal Education in MENA and Turkey, so every book comes straight from the publisher.

Delivery and tracking

Where do you deliver?

We deliver to schools in all 13 regions of Saudi Arabia, and to our partners across MENA and Turkey. Orders ship from our warehouse in Dammam.

How long does delivery take?

It depends on the order size and the destination, so our team confirms the delivery time with your quote. We plan each order with you so the books arrive before classes start.

How do we track our shipment?

Every shipment gets a tracking number. Enter your package number or courier tracking number on the Track Order page to see where it is.

How do we confirm we received the books?

When the books arrive, your receiver confirms the delivery and the condition of the boxes on the Track Order page. If anything is damaged, missing or wrong, email customer service with your package number and photos and we will sort it out.

What are your working hours?

Our office works Sunday to Thursday, 8:00 AM to 5:00 PM, and our warehouse Sunday to Thursday, 7:00 AM to 3:00 PM (KSA time).

Samples

Can we see the books before we order?

Yes. Download free PDF samples of the Math and Science books on the Samples page, or ask for sample copies of the series and grades you are considering.

Are English samples available?

The new English PDF samples are being prepared. Until then, ask us and we will arrange English samples for your school.

Training and the digital platform

Do you train our teachers?

Yes. Schools that have bought the books can book teacher training with Regal's certified trainers, online or at the school, on the Teacher training page.

How do we book a training date?

Pick a date at least 7 days ahead. Online training can be booked on any working day. Training at your school runs in your region's set week. The request needs the invoice number of your book order (INV-…); a quotation number is not enough. We confirm the date by email.

Do we get access to the Regal digital platform?

Yes. The Regal digital platform gives your school its content, resources and teaching tools in one place. After your order, we send you a short client form to fill in. Once we receive it, we turn on your school's accounts and send you the sign-in details. Teachers then sign in on Regal's teaching materials page.

Sub-distributors and contact

Can we become a sub-distributor?

Yes. Tell us your company, country and region through the sub-distributor form and our team will contact you about wholesale terms.

How do we reach you?

Use the Contact page or email customerservice@alkitabalraqi.com. Schools in Riyadh, the Western Region and the Eastern Region can also reach their sales contact on the Our Team page.

Still have a question?

Send us your question and our customer service team will reply in Arabic or English.